COBS 13 Annex 1 Solvency II Directive Information

Information about the firm

(1)

The firm's name and its legal form;

(2)

The name of the state in which the head office and, where appropriate, agency or branch concluding the contract is situated;

(3)

The address of the head office and, where appropriate, agency or branch concluding the contract; and

(3A)

A concrete reference to the firm's SFCR allowing the policyholder easy access to this information.

Information about the commitment

(4)

Definition of each benefit and each option;

(5)

Term of the contract;

(6)

Means of terminating the contract;

(7)

Means of payment of premiums and duration of payments;

(8)

Means of calculation and distribution of bonuses;

(9)

Indication of surrender and paid-up values and the extent to which they are guaranteed;

(10)

Information on the premiums for each benefit, both main benefits and supplementary benefits, where appropriate;

(11)

For unit-linked policies, the definition of the units to which the benefits are linked;

(12)

Indication of the nature of the underlying assets for unit-linked policies;

(13)

Arrangements for application of the cancellation period or right to withdraw;

(14)

General information on the tax arrangements applicable to the type of policy;

(15)

The arrangements for handling complaints concerning contracts by policyholders, lives assured or beneficiaries under contracts including, whereappropriate, the existence of a complaints body (usually the Financial Ombudsman Service), without prejudice to the right to take legal proceedings; and

(16)

Law applicable to the contract where the parties do not have a free choice or, where the parties are free to choose the law applicable, the law the insurer proposes to choose.

[Note: article 185(2) and (3) of the Solvency II Directive]